Food Delivery
Management System
A comprehensive platform integrating food popularity, new items on the menu, custumer's rate for delivery guys, rush hour trends, delivery time and a map in which you can see order status into a unified system.
About the Company
About the Company
Japanika is an Asian restaurant, that specializes in the wonders of Asian cuisine in all its forms.
As part of its service, the restaurant offers delivery service.
Project Objective
Create a unified platform integrating internal systems – Order tracking, Customer rate, Rush hour trends – with user experience and designs aligned to the brand.
Users of the Food Delivery System
Main Persona: John, 18-year-old Student
Age: 18
Status: High-school graduate / first-year student
Lifestyle: Fast-paced, tech-savvy, prefers ordering from mobile, active on social media
Motivation to order: Convenience, cravings, late-night hunger, quick meals while studying or gaming.
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Pain Points
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Slow delivery times during peak hours (especially evenings).
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High delivery fees feel too expensive on a student budget.​
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Expectations
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Fast, accurate delivery with real-time tracking.
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Simple, clean mobile-first interface that’s easy to navigate in seconds.
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Affordable options — deals, student discounts, combo meals.​
Secondary Persona: Suzan — 40-year-old Working Mom
Age: 40
Status: Married, mother of two
Lifestyle: Busy, juggling work and family, values reliability and quality
Motivation to order: Family dinner, convenience after work, occasional treat, healthy options
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Pain Points
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Long delivery windows not suitable for predictable family meal times.
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Inconsistent food quality on busy days (portion size, freshness).
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Difficulty ordering for multiple people (kids want something different).
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Unclear allergens or ingredients, important for family safety.
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Hard to re-order past favorites quickly when she’s in a hurry.
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Expectations
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Reliable delivery times that match family schedules.
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Healthy and clear menu labeling (vegetarian, gluten-free, spicy level).
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Easy group/family ordering with multiple selections in one cart.
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Consistent quality — fresh, well-packed sushi that arrives intact.
Wireframe
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Colors & Typography
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